Helpdesk Services

About Our Company

Your Best Helpdesk
Service Provider

A helpdesk technician providing onsite helpdesk support

On Call or Hourly

Our Staff is Available to Provide Helpdesk Services Remotely or On-site Immediately or At Your Convenience.

Professional Team

With Our Staff you gain access to a team of highly skilled professionals with diverse expertise in helpdesk services. Unlike an IT employee, who may have limited knowledge in certain areas, an MSP team consists of specialists in various disciplines, such as network administration, cybersecurity, cloud computing, and data backup. This collective expertise ensures that you receive top-notch support and guidance across multiple IT domains.

It Services
100%
Managed Service Provider
100%
Marketing - Digital & Print
100%
Domain & Web Hosting
100%
Web Design & Support
100%
Helpdesk Services
100%
Providing Helpdesk Services To A Client
Ready To Provide Support M-F 9AM - 6PM
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Helpdesk Services
How Can We Help?

IT needs are crucial in modern society due to their integral role in facilitating efficient operations, communication, and innovation across various sectors. These needs encompass hardware, software, networking, cybersecurity, and technical support. Having a knowledgeable I.T. Company VS an IT Employee can make a major difference for any company. Saving; Money, Time & Headaches. Our helpdesk services apply to every industry.

Let us know how we can help today!

Tell us how our helpdesk services can help you
WHAT WE DO

I.T. SERVICES WE OFFER

Helpdesk Support

Our Helpdesk Services Ensure That All Employees Can Contact Our Staff at Any Moment For Support, Questions or Training. We'll Even Onboard New Employees!

IT Management

We Can Provide; Helpdesk Services (HDaaS), Remote Monitoring and Management Solutions (RMM), Software as A Service (SaaS), Everything As A Service (XaaS) and More!

Data Backup & Security

Data Backup and Security is Critical Not Only for Productivity but Compliance. Our Staff Can Ensure Data Backup Redundancy and Configure Multiple Offsite/Cloud Backups.

Web Design & Hosting

Having a Reliable Hosting Company is Not Only Important, Getting Support From a Live Human Is Too! Big Box Hosting Doesn't Stand a Chance! With A Local Hosting Company and A Web Design Team You Can Contact Immediately, Success Can Be Assured.

Cyber Security & Compliance

Ensuring Data & Company Trade Secrets are Secure from Cyber Attacks is #1 Priority for Any Company, Along With Compliance. Our Solutions Ensure To Keep Anyone's IT Infrastructure Secure, Up to Date and Compliant.

Collaborative Solutions

Our Unique Teams Approach Ensures to Free Up Your Current IT Departments Resources, Time and Helps Them Focus on the Task At Hand While We Streamline, Automate and Handle Daily Issues. While Your In House IT Focuses On Immediate Action Items at Hand.

Service Costs

Our Most Popular Helpdesk Services

Remote Support

$ 125.99 /Per Hour
  • Internet Connection Required
  • Remote Support From Anywhere
  • Download Remote Tool Below

Onsite Support

$ 125.99 /Per Hour
  • An IT Specialist At Your Door
  • To Address All Your IT Problems
  • When You Schedule

MSP

$ 2699.99 Monthly
  • 20 Hours Of Service Monthly
  • 12-Month Fixed Price
  • 3 Year Agreement
FAQ

Frequently Ask
Questions

About Helpdesk Services

  • How Can We Help Your Business ?

    Our IT Staff Can Help Streamline Processes, Reduce Down Time, Cut Overhead and Provide Real-time 24x7 Support If Needed During Those Stressful Times. We Can Also Help Staff With On-boarding, Training, IT Issues and Check On Them Routinely To Ensure Everything Is Running Smoothly.

  • How Long Does It Take To Build a Website

    Our Staff Can Build a Website in 5 Days. Usually to Deploy a Website, We Have a 30 Day Period for Design Before Launch. This Ensures You Can Provide Content & Request Any Changes Before the Website Goes Live. We Also Train You How To Perform Minor Updates and Edits To Any Site We Create.

  • Do We Need An Appointment?

    No, We Take Walk-ins and Also Emergency Calls. Appointments are Welcome and Can Help Keep Costs Down. If You'd Like To Schedule a Consultation for Business to Provide XaaS, RMM, or Any Other Managed Services We Suggest An Appointment and Would Have A Technician Reach Out For More Information About Infrastructure. This Ensures Our Staff Has As Many Options and Solutions For You During the Consultation.

  • Do You Provide Services Outside of New Mexico?

    Yes, We Do. Our Staff Has Provided Support Nationwide and Has Just Broken Ground in Puerto Rico, Columbia and Canada.

OUR TEAM

Working With Excellentour
Great Team

Elena Anderson

UX/UI Designer

Mulli Anderson

Web Developer

Jesnim Walker

Apps Developer
LATEST PROJECTS

Let's Checkout Our
Completed Work

Web Development

Data Renovation

Cyber Security

Cyber Renovation

Digital Marketing

Data Renovation

SEO Optimization

Data Renovation

Testimonials

Want Our Customers Opinion About Our Helpdesk Services>

Our Clients Love Us! We’ve Helped Dozens of Clients in Various Industries like; Radiology, Nuclear Physics, Tele-physicists, Lawyers, Auto Shops, Dispensaries, Locksmiths, Roofing Companies and So Many More!

OUR BLOGS

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